Shipping rates, policies, refunds & damaged/faulty goods

Fire Extinguishers Online offers *FREE DELIVERY for items purchased in New Zealand.

* 'RD' rural addresses may incur a small additional charge. This will be in addition to your total and must be paid before we can dispatch. We will inform you of the additional charge via email.

Fire Extinguishers Online will replace any faulty or damaged extinguishers providing we are notified within 24 hours of delivery. Photo evidence and a brief description of the problem (via email) is required.

We also offer a 7-day money back policy on all fire extinguishers that are returned ‘as new’ in original, unopened packaging. Courier costs will be deducted before refunds are returned.

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